Privacy Policy

At RoomDeco.ai, safeguarding your privacy and protecting your data is of utmost importance to us. We employ the highest global standards to ensure that all personal and non-personal information we collect is secure.

RoomDeco.ai is operated by RoomDeco.ai. As our valued user, we respect your ownership and control over your personal data. To honor this principle, we have a robust privacy policy in place that complies with the European General Data Protection Regulation (GDPR) as well as the applicable laws in the Netherlands. This privacy policy governs the use of the RoomDeco.ai website and services that we provide to you.

1. Notice

We will explicitly request your permission and/or ask you to provide personal information that can be used to identify you whenever necessary. Our system prompts you for confirmation before proceeding with certain actions such as requesting permission to use cookies or asking for payment information during the signup process.

2. Your consent

You have the right to grant or withhold your consent to the processing of your information. For non-essential data, such as marketing cookies or company name, you may decline permission without impacting your access to RoomDeco.ai.

However, if you choose to decline the use of essential information required for our services, such as essential cookies, payment information, or email address, you may not be able to access certain aspects of RoomDeco.ai. We will make it clear when you need to provide essential information for our services.

By agreeing to this privacy policy and sharing your personal information with us, you authorize us to process your data as outlined in this policy.

3. Usage

3.1. Data we collect

We collect different types of personally identifiable information, including your name, email address, payment details, and more, which directly identifies you. Additionally, we may collect anonymous data about your platform usage through optional cookies that cannot be traced back to you.

3.2. How we use your data

We use your personally identifiable information to provide you access to all features of RoomDeco.ai, process your payments, and keep you informed about important news and updates. We may also contact you regarding the status of your order, if there are any issues, or if you request support services. Anonymous usage data helps us analyze user behavior and improve our services. We may share this anonymous data with third-party partners, including marketing agencies, to improve our services.

We only share your personally identifiable information with partners such as shipping companies to provide essential services. In cases of legal requests by a federal court, judge, or law enforcement, we may be required to provide your personal identifiable information without your permission or knowledge.

We respect your privacy and will not share your personal identifiable information with any external party outside of the three categories mentioned above, without obtaining your explicit permission.

4. Retention of information

We keep your information for as long as necessary to provide our services. Personal identifiable information will be deleted when you terminate your account,your subscription expires, or if you request us to delete it. We will confirm your request and delete your information within 14 days. If required by law, we may retain information for longer and/or share it with authorized organizations.

5. Your rights

5.1. Your rights

As the owner of your information, you have rights under the GDPR regarding the handling of your personal data. These rights include:

  • The right of access: You can request a copy of all personally identifiable information we have processed relating to you and your person.
  • The right to rectification: You can request corrections or adjustments to any personally identifiable information you have provided to us if it is incorrect.
  • The right to erasure: You can request the deletion of some or all personally identifiable information we have gathered about you.
  • The right to restriction of processing: You can request that we stop processing certain personally identifiable information if it is incorrect, unlawful, no longer necessary according to our privacy policy, or if you object to us processing said information.
  • The right to data portability: You have the right to transfer personally identifiable information we have processed to another party.

If you wish to make use of any of these rights, please contact us via the email address provided at the end of this privacy policy.

5.2. Right to object

Under the GDPR, you have the right to object to the processing of your personally identifiable information for direct marketing purposes. If you file an objection with us, we are legally required to immediately halt the processing of said information for said purpose. You can file an objection using the email address provided at the end of this privacy policy.

6. Opting out

We offer additional services to enhance your experience, such as newsletters and customer satisfaction surveys. You may opt out of these services at any time by clicking the link at the bottom of our emails or through your account settings.

7. Security of your information

We take various measures to protect your data to the best of our abilities, including:

  • Using security software, including virus scanners
  • Implementing TLS-secure connections to ensure secure communication between our servers and your device
  • Utilizing the DKIM, SPF, and DMARC internet standards to protect our email traffic.

8. Changes to this policy

We reserve the right to make changes to our privacy policy. In such instances, we will notify you at least two weeks in advance of the changes taking effect. If you do not agree with the new policy, you are free to withdraw your consent within the given time period.

9. Contact

If you have any questions, comments, or concerns regarding our privacy policy or its enforcement, please do not hesitate to contact us at support@RoomDeco.ai.

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